JCPenney
3409 Candlers Mountain Rd, Lynchburg, VA 24502
Reviews
12/17/2008
Provided by YP.comI started going to Mastercuts in 2006. Over the spring, I got a different, much shorter haircut & also switched stylists. Lisa did a great job the first time. But when I went back a few weeks later to get a trim (on my only day off work) I had a horrible experience... I put my name on the waiting list & was told it would be about 15 minutes. I checked about 3 times over the course of an hour, and she was still with another customer. I was getting frustrated & wanted to leave, but I also felt that would make the time I'd already waited a waste. After about an hour of waiting, I saw Lisa walk out, text messaging. I went in & asked the manager what was going on & she said, "Oh, I'm sorry. She went on her break." Annoying? Yes. I decided to run some errands while I waited (she does a great job & I don't trust anyone else with my hair). She came back from her break after I'd been waiting 2 hours & 15 minutes. Then she just went on and on about what took her so long. Blah blah blah. They didn't offer a free cut for the trouble or anything. Silly me, I went back again a few months later to a different stylist & she BUTCHERED my hair. I don't know what she was thinking. I wanted my Victoria Beckham cut to be trimmed & it came out like a cross between Hillary Clinton & Florence Henderson (on the "Brady Bunch"). Let's just say I won't go back.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
TollFree: 800-322-1189
- Brands
- converse, levis
- Payment method
- amex, discover, master card, visa, check
- Location
- River Ridge Mall
- Neighborhood
- Montview
- Other Link
https://www.jcpenney.com/locations/va/lynchburg/clothing-stores-lynchburg-va-1135.html
- Categories
- Department Stores, Beauty Salons, Beauty Supplies & Equipment, Blinds-Venetian & Vertical, Clothing Stores, Draperies, Curtains & Window Treatments, Furniture Stores, General Merchandise, Hair Stylists, Housewares, Interior Designers & Decorators, Jewelers, Men's Clothing, Shoe Stores, Women's Clothing