Your Design or Mine Tattoos

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I had a guy butcher the f**k outta both my forearms yeah I was young and dumb but one day I got wise a payed ol Scottie a visit an let me tell ya he amazed the hell outta me thanks again Scottie see you real soon

I had been recommended this shop and have a close relative get work here done years ago with great results so I went to them for my tattoo. They were very friendly but were a bit insensitive to the struggle I was going through that my tattoo was representative of so later that evening I sent them a polite email to let them know how happy I was with my tattoo but that their unintentional insensitivity had stung a bit. I got an email back telling me to "lighten up". I emailed again saying I was just trying to give them a heads up on how they could be a little more sensitive to their customers and received back an email telling me to find another shop for future work and "quit taking my problems out on others". Nice customer service. If this is how they react to polite constructive criticism I would hate to see their response to a truly irate customer.

They do absolutely great work there, I was wondering if Conn was still working there?