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Reviews

JC
Jacqui C.

06/21/2015

Provided by YP.com

The factory “premium” sound system in my new car had Bluetooth issues whereby the phone was always answered at maximum volume, even after resetting it back to the default after every call. Soon, the sound from the front speakers was unacceptable, yet the dealer refused to replace them (and my car is only two months old), saying the speakers were “operating”.



So I went to the place where I had my previous vehicle’s windows tinted (because I had been VERY satisfied with the quality of the job, the life-time warranty, and the personalized service at "In Your Ear Stereo Gear") and asked for advice. They offered a solution that I could easily update – cared about my budget and didn’t try to force a bunch of “add-ons” on me.



During the install, they ran into an issue whereby the new head unit would not work with my car’s steering wheel controls. They called me right away to see if I wanted to “go back” to the factory system. I did not, as the integrated speakers with the factory system sounded horrible to my ears, so I said I was willing to give up the volume and Bluetooth controls on the steering wheel. (As it turned out, the owner spent hours further researching and working with vendors to find out the product had not been tested with the 2015 model of car I had – and he found an engineer who worked with him over the phone to troubleshoot, test, and document the correct wiring for publication.)



The shop gave a courtesy call when the car was ready. They completely cleaned up after the job. And amazingly, the steering controls were WORKING! And…the new sound…well, it practically sounds like a concert!



Frankly, I am still completely blown away by the quality of the advice, their caring about what you need, them “going the extra mile” and not giving up when something seemed incompatible, and their just doing an all-around expert job. I would not hesitate a second to recommend “In Your Ear Stereo Gear” to anyone for custom work or tint.

anonymous

03/19/2013

Provided by Superpages

Took my 1 yr old car in to get it tinted. When I got my car back it had lots of bubbles on the back glass. When I took it back in, they were nice enough to do it again. When I got it back the second time th glass had multiple scratches on it. Management refused to take responsibility for the scratch they did to the glass. Do your self a favor and stay clear of this place...

anonymous

07/05/2012

Provided by Superpages

I toke my car to Install sound and once they where done, my Navigation system that was already in the car stop working, dvd player cuts off at times, the whole audio cuts off. I paid for an expensive installation but what i got back was not what I paid for. I have to say that "they are the worse, and i regret taking my car there".

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
MonClosed
Tue - Sat:
SunClosed
Extra Phones

Phone: 239-368-6688

Services/Products
  • Car Stereos
Payment method
discover, visa, mastercard, all major credit cards, debit
Neighborhoods
Alabama, Richmond
AKA

In Your Ear Stereo Gear LLC

Category
Glass Coating & Tinting Materials
Other Information

Parking: Free

Wheelchair Accessible: Yes

Price Range : Average

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