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robme23

11/18/2012

Provided by YP.com
i booked a room here through ...

i booked a room here through expedia for my son. when i got there they didnt have my reservation so everything needed to be re-entered in their system. i was told REPEATEDLY, that my credit card used online would not be charged. well 3 days later it was. surprise! But at the desk i gave them a different card to use, they charged that card TWICE! for one night stay. When i called to dispute the charges, the owner Amy,(not her real name) blatantly lied, and said that he stayed for 2 nights after he turned in the key at checkout directly to her. I am the one that picked him up from there, he was home the next day that she lied about stating he was there for 2 nights. Either way, the receptionist was advised that i would only be paying for one night, signed for only one night. BEWARE! ALSO, my son complained to them because he was not able to lock the door to the room because the door was coming off the hinges. if you're going to stay here please pay with cash!

More Business Info

Hours
Regular Hours
Mon - Sun:
Brands
ABVI
Payment method
all major credit cards, debit, master card
Location
Most popular tourist attraction such as Lakewood Gardens, McChord Air Force Base, Lewis Air Force Base, Lakewood Gardens & Tacoma Dome are just Few miles away from our Hotel.
Neighborhood
Pacific
Categories
Motels, Hotels, Lodging
Other Information

Wi-Fi: Free

Pets Allowed: Yes

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