Jack Miller Auto Plaza

Write a Review816-474-3100

CLOSED NOW - Opens at 9:00am

Josh and everyone down there have done a fantastic job making me and my family feel welcome as well as built great hope in leaving with my dream car that I have today! Excellent place. Definitely would recommend!!

Can I give no stars? This place is horrible! We bought a vehicle here as is. Minutes after leaving the check engine light came on. We were not aware at the time that we bough it as is. We were under the impression that we had a 50/50 warranty for 30 days. Well not only did the check engine light come up (with a transmission issue), the a/c did not work, and a few days later the power steering and peddles all stopped working at the same time. I was in a school zone (as school was letting out) and I was almost rear ended (with kids in my car). Immediately phoned the dealership and I was told that if I would have it diagnosed they would pay to have it towed. Called again this time the only thing they were willing to do was have their mechanic look at it. I live 1.5 hours away so the towing expense alone would kill me. After several heatde phone calls I lost my temper. The person on the phone told me that he could not believe I was a mother of 4! (Talk about fabulous customer service).