Westmont Ace Hardware

Write a Review814-255-4752

I just needed bolts for my windshield wiper arms. I got two excellent people to help me, one was Rob, and another older woman. These two went all out to help me. Rob, and her went out to my truck to check bolt size. Rob, even put them on for me. They won my loyalty. I will be looking for more things to buy there. They have really cool stuff there. Rock salt, grills, air fryers, decorations, and more!!!

Everytime I go to this store the associates are so very helpful. The store is staffed very well. It is much better than the big box stores.

BEWARE - The lack of customer service and professionalism at this location is astounding. Despite the lack of adequate staffing (even on weekends), I was a faithful Ace customer- using their coupons, getting the occasional "reward" in the mail. But this all changed when I needed their glass cutting 'service', and was essentially called a liar by the young manager on duty. Word to the wise - if you call to get a quote, MAKE SURE to get the name of the employee, or else, when the glass actually comes in and you show up, you will be charged some higher price, because it came from a 'full sheet' - AND YOU WERE SUPPOSED TO KNOW THAT??! I thought it was the job of the employee trained at the services desk to know that, especially given the size of glass I needed. So that young manager has to embarrass himself and me at the register, by not honoring the price I was quoted the week before - where I could've gotten it a week earlier, and for less, from the local Cambria Glass & Insulation. No attempt to even price match or anything was ever suggested, because I "couldn't even remember who I talked to", supposedly making up this ellaborate scheme to bilk them out of $6 in profit.
Good thing I'm moving out of town and will never have to grace the doors of this store again. Ace's slogan "Ace, the helpful place" is entirely bogus.