Southern California Veterinary Specialty Hospital

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I took my dog here after taking her 2 other places, and they were able to diagnose her with a ruptured cervical disc. They took great care of her, and the vet was amazing. The staff was incredibly nice, very knowledgeable, more than helpful and went out of their way to make her comfortable. I would recommend this place to anyone.

I took my pet to Southern California Veterinary Specialty Hospital/Irvine Regional Animal Emergency Hospital for an examination-I gave specific instructions to the doctor to please be very gentle with him as he was fragile. I took my pet home after the exams and later that evening he developed bloat. I had no idea what this was and No-one said this was a possibility. I rushed him back to the hospital where they "de-bloated" him (another traumatic procedure). The doctor released him to me and even still I was not told about the seriousness of this condition or that he could die if he was to re-bloat again and not be close to the facility for treatment. Well, he re-bloated the next morning and taken to the hospital where hours later my pet suffered several heart attacks and died a very traumatic death. I was very disappointed with the care given by this facilities staff and Dr.'s Christopher Eich, Courtney Zwahlen, and Lara Ashbran.

Southern California Veterinary Specialty Hospital provided questionable care and horrible service compared to other critical care Animal Hospital our dog was treated at. The other hospital stabilized his condition, and he showed continued improvement during the three days they had him. Unfortunately, we were advised to transfer our dog to Southern California Veterinary Specialty Hospital for supposed “specialized” care, but after just 24 hours at Southern California Veterinary Specialty Hospital his condition worsened dramatically. The other hospital gave us constant updates on his condition, answered all our questions in great detail, gave us access to the doctor treating our dog anytime of the day or night, allowed us to view his treatments in the room where he was actually being treated, and gave us a seven page highly detailed report upon discharge. Southern California Veterinary Specialty Hospital hardly ever called us with updates, the doctor rarely returned our calls, they never allowed us to see where he was being treated, we had to call ahead and make appointments to see our dog, the staff was vague and evasive, and gave us a measly page and a half final report. While we were considering moving him back to the first hospital he died. We found Dr. Simpson to be rude and insulting to us throughout the two days he treated our dog, and he continued his rude attitude even after our dog’s death. We are currently considering filing a complaint with the California Veterinary Medical Board. Now we know why they have changed the name of this place a couple times, probably to cover up their poor track record.

Dog had surgery and during the next week he stayed at hospital (for recover) while going downhill everyday. I was told that he was doing well and it just takes time. After over $10,000 in bills and 1 week later I was not told anything positive. Dog was put to sleep. I feel they lead me on to get more money from me, knowing my dog was not going to recover from the surgery. And my dog suffered for the week he was being treated. Would never go to them ever again.