F & M Radiology

Write a Review949-398-5300

CLOSED NOW - Opens at 9:00am

The doctors and receptionist are great at this facility. They are nice, accommodating and friendly. THE PROBLEM IS THE BILLING DEPT. THEY NEVER SEND YOU A BILL STATING HOW MUCH YOU OWE AFTER INSURANCE. THEY SEND YOU DIRECTLY TO COLLECTIONS AND WHEN YOU TRY CALLING THEM BACK, YOU GET CONSTANT VOICEMAIL STATING TO HOLD UNTIL THE NEXT AVAILABLE PERSON. AFTER HOLDING 45 MIN ON NUMEROUS OCCASIONS I HAVE HUNG UP. THIS HAS HAPPENED TO ME 2X NOW. NOT WORTH THE FRUSTRATION TO USE THIS FACILITY. I EVEN DID AN ADDRESS CHANGE FROM MY PO BOX AFTER THE 1ST VISIT THINKING MAYBE THE BILL WAS DELIVERED TO THE WRONG BOX. BUT NO . . . NEVER RECEIVED A BILL, JUST COLLECTIONS VOICEMAILS.