Mobile App | App for iPhone | Mobile Browser | Text Search

Mobile App

•	What features/information are available on the Dex Mobile App?
A:	Specifically designed for your device, Dex Mobile gives you the power of DexKnows.com. You can access local business listings, phone numbers and people. The app identifies your current location and provides popular quick search categories via enhanced content icons. You can find cheapest gas prices near you, local events, make reservations, view movie descriptions. You can also share information using email, text, Facebook, Twitter, and add to contacts list. Close x
•	What is the difference between the downloadable Dex Mobile App and the m.dexknows.com browser?
A:	Both versions provide the same dexknows.com listing information, but because the Dex Mobile App is downloaded onto your mobile device, it offers enhanced features such as: Actionable content such as gas prices, movie and event information Auto-suggest on the search entry fields Ability to save favorites to your mobile device Ability to share information via email, facebook, twitter Close x
•	How much does it cost to install the Dex Mobile App on my iPhone?
A:	Installing the Dex Mobile App on your iPhone is free, but standard carrier and/or other charges may apply depending on your data plan. Close x
•	I'm on my mobile device and cannot find the "Install the Dex Mobile App" link on m.dexknows.com. What does that mean?
A:	If the "Install the Dex Mobile app" doesn't appear on m.dexknows.com from your mobile device, it means that your mobile device is not currently compatible with the Dex Mobile App. Please use the browser version for your local mobile search needs. Close x
•	Why would the Dex Mobile App run slowly on my mobile device?
A:	Many things can affect the speed of the DexMobile App. Primary influences are the power of the mobile network and the amount of memory you have on your mobile device. Close x
•	What do I do if the Dex Mobile App does not install on my device?
A:	If your mobile device does not support the Dex Mobile App, you will receive an error message when you try to install it. If your mobile device does support the Dex Mobile App and you still are unable to install, please check your Internet settings or contact the customer service team for your mobile service. Close x
•	Why do I keep being prompted to "allow network access?"
A:	The "allow network access" prompt appears each time an application attempts to connect to the network. To avoid this message in the future, your mobile device may have "application access" options for you to adjust. Close x
•	Why do I get an error message when using the Dex Mobile App?
A:	Most errors are caused by poor network reception. Please try to use the Dex Mobile App at a later time. If the message continues to appear, we recommend that you re-install the Dex Mobile App. Close x
•	How do I remove the Dex Mobile App from my mobile device?
A:	To remove the Dex Mobile App from your mobile device, simply delete it from the "Applications" area on your mobile device. Details on how to do this should be in your mobile device’s manual. Close x

App for iPhone

•	What features/information are available on the Dex Mobile App for iPhone?
A:	Specifically designed for your iPhone, Dex Mobile gives you the power of DexKnows.com. You can access local business listings, phone numbers and people. The app identifies your current location and provides popular quick search categories via enhanced content icons. You can also find cheapest gas prices near you, local events, make reservations, view movie descriptions. You can also share information using email, text, Facebook, Twitter, and add to contacts list. Close x
•	What special features are available on the Dex Mobile App for iPhone?
A:	With the Dex Mobile App for iPhone you can: Search for businesses near your current location Find cheapest gas Find local events Make restaurant reservations View movie descriptions and buy ticket Store your most recent searches Save and organize a list of "favorites" Share information with friends via email, facebook or twitter View and upload business ratings and reviews Close x
•	How do I get the Dex Mobile App from my iPhone?
A:	You can install the Dex Mobile App from your iPhone in just 4 easy steps: Go to the iPhone App Store. Conduct a search for "Dex". Tap the Dex icon. Tap INSTALL. Close x
•	How do I get the Dex Mobile App from iTunes?
A:	You can install the Dex Mobile App from your iTunes on your computer in just 5 easy steps: Go to the iTunes Store. Go to Quick Links and select Browse. Select App Store and then select Reference. Sort by name, find the Dex Mobile App and select Get App (you must be logged into iTunes). Sync your iPhone with iTunes on your computer. Close x
•	How much does it cost to install the Dex Mobile App on my iPhone?
A:	Installing the Dex Mobile App on your iPhone is free, but standard carrier and/or other charges may apply depending on your data plan. Close x

Mobile Browser

•	What features/information are available on the Dex Mobile Browser?
A:	From m.dexknows.com, you can access DexKnows.com business information, residential information and search features, including mapping, driving directions, and reverse number search. You can also search from a list of pre-defined,highly used categories and search nearby businesses from a listing. Close x
•	How do I access the Dex Mobile Browser?
A:	Simply visit m.dexknows.com from the browser on your mobile device. Close x
•	Can I access the Dex Mobile Browser on any mobile device?
A:	Yes, you can access m.dexknows.com from any Internet-enabled mobile device. Close x
•	How much does it cost to install the Dex Mobile App on my iPhone?
A:	Installing the Dex Mobile App on your iPhone is free, but standard carrier and/or other charges may apply depending on your data plan. Close x
•	Can I bookmark m.dexknows.com on my mobile device?
A:	Yes. Please consult your mobile device’s manual for details on how to bookmark m.dexknows.com on your mobile device. Close x

Text Search

•	How do I conduct a Dex Mobile Text Search?
A:	To conduct a Dex Mobile Text Search, just follow 3 easy steps: Enter keyword or business name and location separated by a comma (for example: Pizza, Denver CO). Send text message to Dex (339669). Receive text message in your Inbox. Close x
•	What information will I receive when conducting a Dex Mobile Text Search?
A:	From a Dex Mobile Text Search you will receive up to 2 relevant business names and phone numbers. Close x
•	Can I look for a person’s residential information through a Dex Mobile Text Search?
A:	No. Dex Mobile Text Search is limited to business listing searches only. Close x
•	How much does the Dex Mobile Text Search cost?
A:	The Dex Mobile Text Search service is free, but standard message charges may apply depending on your carrier Close x
•	Which mobile carriers support Dex Mobile Text Search?
A:	The following mobile carriers support Dex Mobile Text Search: Alltel Wireless AT&T Boost Mobile Cellcom Cellular South Dobson/Cellular One Nextel nTelos Sprint Suncom T-Mobile U.S. Cellular Virgin Mobile Close x
•	I conducted a Dex Mobile Text Search, but I did not receive the message. What happened?
A:	Please check to see if you sent the Dex Mobile Text Search to Dex (339669). If the number was entered correctly, your mobile carrier may not be supported or your carrier plan may not support text messaging. Close x
•	When I conduct a Dex Mobile Text Search, will I be opted-in to receive more text messages?
A:	No. You will receive a text message from Dex Mobile only if you initiate a request. Close x
•	How can I ensure that I will not receive additional text messaging from Dex Mobile?
A:	To totally opt out of Dex Mobile Text messaging, text "STOP" to Dex (339669) from your mobile device. Close x