Mobile SMS Coupons – Terms and Conditions of Use

The DexKnows.com Terms of Use and Privacy Policy apply to Mobile SMS Coupons.

For additional support:

• Text ‘HELP’ to 898339 to receive contact information for additional help
• Text ‘STOP’ to 898339 from your mobile device to be unsubscribed
• Email support: dexinfo@dexone.com
• Toll free customer service: 1-877-433-9249

Availability and prices of Dex One products and services varies by market. Please contact a Dex One Local Marketing Consultant for more information.

Please note: This program is not “Opt-In”

Requested coupon is sent once. Users are NOT opted-in to receive further messaging. There are no additional charges for Dex SMS coupon delivery but message and data rates may apply depending on your carrier. | See FAQs below for more information.

Frequently Asked Questions (FAQs)

Q:	How does this service work? What do I have to do to get a coupon?
A:	First, look for the icon in Yellow Pages ads and coupons - this lets you know which advertisers offer coupons. Then type in the keyword indicated in the icon to TXTDEX (898339) to get back a one-time coupon. (Example: Send 3037841999 1 to 898339)
Q:	Will I get more coupons from Dex One?
A:	Each coupon request generates one coupon in return. You will not receive coupons on an ongoing basis unless you specifically request one each time. There are no opt-in or subscription capabilities with this service at this time.
Q:	How do I redeem this mobile coupon?
A:	Simply show your mobile phone screen at the business offering the coupon.
Q:	Don’t I need a paper coupon?
A:	That’s the Dex coupon advantage: since you have your cell phone with you, you don’t have to carry around a physical coupon. No need to worry about accidentally leaving it at home!
Q:	Can I use the coupon more than once?
A:	Each advertiser has different guidelines but in general, no.
Q:	How much does a Dex coupon request cost?
A:	There is no cost to this service, however standard text messages charges may apply based on your carrier plan.
Q:	Will it work on my phone?
A:	If your phone has SMS (aka 'texting') capabilities then your phone will work as long as you have a plan that supports SMS. Some additional features, like website browsing, may require a phone that has a data plan, but the basic coupon functions will work on virtually every handset.
Q:	I typed in the keyword and sent it to 898339 but did not receive a coupon – instead, I got an error message. What do I do now?
A:	Please contact Customer Service for additional assistance at 1-877-433-9249.
Q:	I typed in the keyword, sent it to 898339 but received back a coupon for a different merchant – what do I do now?
A:	Please contact Customer Service for additional assistance at 1-877-433-9249.
Q:	Where do I go for additional help with SMS mobile coupons?
A:	There are two ways to get help: Email = dexinfo@dexone.com Phone = 1-877-433-9249
Q:	Where can I see terms & conditions for this program, as well as the privacy policy?
A:	You’ll find a link to our Terms of Use and Privacy Policy in the footer of this site.
Q:	What carriers support the Dex One coupon program?
A:	Alltel, Associated Carrier Group, AT&T Mobility, Boost, Cellular One (Dobson), Cincinnati Bell, Nextel, Tier 2/3 Carrier Group, T-Mobile, US Cellular, Verizon, Virgin Mobile
Q:	I tried a coupon at a store and the cashier wouldn’t accept the coupon. What can I do?
A:	Contact Customer Service for additional assistance at 1-877-433-9249.