Nancy's Bridal Boutique

Write a Review317-842-2080

OPEN NOW - Closes at 8:00pm

I'm not going to rant on about details because at this point, my wedding has passed and there would be no point to write about the amount of phone calls, stress and disappointment this shop caused. But, I would want to know as a new bride and a first time customer what a horrible experience I had here so I'll just give you a quick run down of facts..

I ordered the Cora Watters dress.
The shop ordered the wrong colored mesh several times and the first time the owner tried to tell me the sample dress (color I wanted) looked "almost the same" as the dress I had.
Owner tried to "fix it" by replacing all of the mesh but in the end told me I was costing her money and blamed me for 'ordering the wrong color" in the first place.
Because of all of this I got my dress from the shop less than 3 weeks from the wedding without having any fittings yet.
All of my fittings took place in the last 3 weeks before the wedding and I ended up just searching for a seamstress myself because I had lost all trust.

This was the the most stressful part of my wedding process. I only write this post because I hope that brides don't go through the same hassle. I'm sure there have been a lot of good experiences here but if you have any dress issues arise along the way, don't expect the owner to be of much help.

I will never shop at Nancy's bridal again. Owner called bride and myself liars and yelled at us numerous times about how she is not in business to make us happy. Employee did not inform us on how plus size dress request would be handled. Told us we should have asked questions...I'm not sure when its the customers duty to ask questions on what should be explained. Owner offered no solution other to pay more to get dress fixed. She was so insincere and unprofessional during entire visit. I have never been yelled out at an establishment ever. Will never shop there again!!! Super rude!!!

Nancy's has the nicest and most knowladgable staff out of all the places I went. I dressed myself and my whole bridal party here and everything was a dream.