Grogan Jewelers by Lon has a long, rich history of providing clients with quality merchandise and outstanding customer service. When you’re buying a piece of lifetime jewelry, it only makes sense to purchase from a lifetime jeweler, which is exactly who we are. We strive to be your family jewelry store for generations to come.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JO
Jeff O.

11/17/2021

Provided by YP.com

Have been doing business here for years! ALWAYS professional and courteous and the friendliest of people there.

O
objectivist

12/16/2011

Provided by YP.com
I needed a few details about s...

I needed a few details about some jewelry I was planning to sell on my own and spoke with the person who "supposed" does the appraisals. She was extremely rude, condescending and acted as if it was beneath her to speak to me. When I asked questions, in order to understand what she was telling me about the jewelry, she said in an arrogant tone, "usually you have to pay to have those questions answered." Grogan's will not receive a cent of my money and I will caution anyone interested in jewelry or good customer service to go to Kay's Jewelers where I did receive answers to my questions.

GK
G K.

03/30/2011

Provided by YP.com
Not just jeweler...a relationship

You may spend a little more money at this store, but you are going to get more than a piece of jewelery. I purchased an engagement ring from this store after going to 23 different jewelers in three different states. I got great service during the purchasing process, a great deal on the diamond, and amazing follow up service. This company has paid to ship this ring back to Alabama from no matter where I have been in the country for inspections and adjustments; they immediately turn it around, not going without the ring for more than 48 hours. After looking at a dozen more stores in another state for wedding bands, I bought both of them here (I cannot believe I looked anywhere else). You are not just another customer here. You may pay a little more money, but you are going to get a lifetime of excellent customer service to back it up.

J
jharper1

06/16/2010

Provided by YP.com
Engagement ring

I recently went to Grogans to look for an engagement ring, Once I arrived, the staff was friendly, and helpful. After looking at the rings I was shocked at how high the prices were! I purchased the same ring at another local store for half the price. He really has his items priced up to be in that location! I advise anyone looking to price around for there items.

More Business Info

America's Coolest Jewelry Store

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 256-837-0867

Services/Products
Birthstones, Bracelets, Diamonds, Diamond Earrings, Engagement Rings, Gemstones, Gold Jewelry, Pearls, Pendants, Silver, Platinum, Tungsten, TAG Heuer watches, Citizen watches, Wedding Bands, Baby jewelry, Fashion jewelry, Designer jewelry, Pandora jewelry
Brands
Alex A, Andrea Candela, ArtCarved, Ashi, Beverly K, Carizza, Citizen Eco-Drive, Gabriel & Co, I. Riess, KIR, Kiddie Kraft, Kirk Kara, MaeVona, Mark Schneider, Martin Flyer, Pandora, Rebecca, Royal Jewelry , TAG Heuer, Triton Tungsten Bands, True Romance
Payment method
debit, check, cash, all major credit cards, financing available
Location
Located in Bridge Street Town Centre Mall, Huntsville.
Amenities
Full jewelry repair service, Select watch repairs, Jewelry appraisals, Buy diamond & gold jewelry, Lounge area with fireplace & cable on flat screen TV, Complimentary drinks, Full service bar, Diamond consulting, FREE Lifetime Diamond Warranty
Accreditation

GIA

DCA

ARA (Alabama Retail Assoc)

BBB

CBG

Other Email

Categories
Jewelry Engravers, Diamonds, Jewelers, Jewelry Appraisers, Jewelry Repairing, Watch Repair, Watches