Giller Collection Management

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If I could I would put -5
I received the letter with the bill I was not even aware off. On my request to Mr. Anderson (the manager) to break down the bill that the insurance charged and to explain how this amount was charged I was faced with very combative attitude and no explanation. I believe that the sort of language :"What the hell you want me to break down?" should not be used in a professional settings, especially if they deal with consumers.
Furthermore, on my persistent request of explaining why am I being charged, he hung up which at first I thought was a simple disconnection. I called again and after introducing myself, immediately received very rude attitude from Mr.Anderson and the dial tone.
Any further attempts to speak with anyone were met by the voicemail.
Clearly this company in the face of its manager Mr.Anderson is far from being fit to manage the consumers and consumer affairs and I believe their license should be revoked.
Sincerely,
Natalia M.Grinkina, MD, PhD

They sent my mom two bills, one she was not aware that she owed and the other was a bill that should have never been sent as the facility where she received her services from had taken care of it and she owed them zero dollars. I tried reaching GCM atleast 10 times and left a total of 5 voice messages. I am still waiting for a response back. Meanwhile, it is safe to say my mom's credit score is probably taking a hit for absolutely no reason.