Cass Regional Medical Center

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CLOSED NOW - Opens atTomorrow 8:00am

It took over 3 months to get in. I was late because I went to wrong office, I found office girl as friendly as a badger took my paper work my Insurance she made sure they got paid. than told me I was late I would half to be fitted in. I should of left. I saw the doctor. she said wanted to do surgery . but need to see if my heart was ok. some one would call me ok did test want do more heart test, give me a call on couple of days. two weeks later I get a call / if this is how you guys run it you sure are not doing surgery on me. if you can set up a surgery be for I can have a heart test done how do I now you wont cut my heart out? if you can not set up a appointment in a couple of days tell us to go to another doctor. I know you got to make that money. I cancle all every thing, I will never go back, rude uncaring. workers. by I give 3 stars for the doctor I like him and her.

This place is a joke! They mess up addresses and you get stuff sent to collections at no fault of your own. Then one minute your bill is paid in full and the next you still owe almost $1000.00!! Then you call dozens of times to get paperwork filled out for your insurance and no one will return the paperwork or your calls! Disgusted!! Does anyone have a brain in that place? Really, how hard is it to fill out a form and return it? And how hard is it to know whether a bill is paid? You are ruining my credit and giving me ulcers! LEARN YOUR JOB AND DO IT!!!!!!

Never go to this hospital. Dont let the new building and the billboards fool you. They misdiagnosed my husband with an infection when he has cancer. He even told the Emergency room doctor and nurses he thought that it was cancer. They did not test for the cancer nor take my husbands concerns seriously. Less than a week later he went to an actual hospital that knows what they are doing and they found the cancer. Thank God we went to the other hospital or the cancer would have spread even more. If you value your life I would go elsewhere.