Mattress Firm

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This company deserves no stars. My daughter was going to buy mattress for my grand kids so I put a deposit down on them and when she changed her mind about spending that much money on mattress for young kids they told her they would mail the deposit back to us. At first I was not happy with this as I paid them in cash and this is what I expected back. I was told that a check would be mailed out on the 4th of Sept. When the 12th came around and still no check I called and talked to the manger she told me that the check had been mailed out and I should get it . Well here it is the 21st and still no check I called and spoke to the assistant manager who informed me that whoever I talked to did not know what they were talking about. I told her it was her manger smh. If this company cannot handle a small thing like a simple refund how can you trust them to do a deal that is worth a few thousand dollars. I am thinking I will be seeing this company in small claims court to get my deposit back. So when they tell you that you deposit is refundable they are lying which makes me wonder what else they are lying about. Also you should know that their corp office can only tell them the check is in the mail did not know that it took almost a month to get from Dallas to Killeen oh yeah and the check is still in the mail the star rating is only because I had to give them one