Hanford Hyundai
1990 Glendale Ave, Hanford, CA 93230
Reviews
06/26/2012
Provided by YP.comVery poor customer service. I've had my car in 5 times because the A/C stops blowing. The first two times they did nothing (said they couldn't duplicate problem). The 3rd time I took it in was after something caught on fire & smoke was coming from under the passenger side dash. Then they checked the blower
motor, found it bad & replaced it. At least I was told it was replaced. It didn't take long for the same problem to reappear. Back to Hanford Hyundai service department I went. Again, they could not duplicate the problem. However, I was told I needed a new air conditioner filter because it was clogged & would impede the flow. This must be a "problem"
found often. Because the last 3 times I've been there I've seen one of these filters sitting on the podium in the service area. Now I'm having the same problem again. A/C doesn't blow & have to hit the passenger side dash to get it to start. Since my standard warranty has now run out I will have to take it to Visalia & pay $50 deductible & use my extended warranty to fix a problem they failed to fix in Hanford. Even though I just had the car there for the same problem while it was under warranty. At Hanford Hyundai if they don't duplicate the problem you tell them, then the problem does not exist. I have even taken the car to them while the A/C was not blowing & had them watch while I hit the dash to make it start. I thought since the dealership was under new ownership the service would have gotten better. I was wrong. Different name, but same dishonest people in the service department.
Javier knew I brought my car in multiple times for the same problem. He told me there was no problem found with the blower. When I took it back for not blowing again he told me it was a different problem than last time. (Because they couldn't duplicate it) Just because the technician was too lazy to check the blower motor, that does not mean the problem I brought it in for does not exist.
Stay away from this place. Save yourself a lot of time, money and aggravation.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Brands
- Hyundai Motor
- Payment method
- all major credit cards, discover, amex, mastercard, visa, check
- Other Link
- Other Email
- Categories
- New Car Dealers, Auto Repair & Service, Used Car Dealers
- Other Information
Parking: Garage, Lot
Wheelchair Accessible: Yes