Touch Of Class

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I've been using TOC for over 10 years now. I don't buy flowers every year or for every occasion. If I could afford to I would. But, I've used TOC every other year on avg when I do buy. They have always done such an awesome job. This time they disappointed me. I placed the order on for valentine's day and asked to deliver on 2/9. This is the most I've spent on flowers before and I was excited. My wife sent the picture of them and my heart dropped. They were very pretty, but not exactly what I ordered. I ordered the premium version, but the standard version actually looks slightly better in my opinion. The standard appear to have a couple more roses than what was delivered. And I paid for the premium that has 1.5 times as many as the standard. I called on 2/9 and the woman said it's what I ordered but some of the flowers hadn't opened up yet so they put some pink ones in to help brighten it up. I paid a little under $90 for what I wanted. The lady said well a dozen roses are $45.Basically just blew me off. I don't care how much a dozen roses cost. I picked out an arrangement online with pictures and got way less than what I should have gotten. I ended up calling back on 2/11 and asked for the manager or owner. I was told she was busy but they could have her call me back. A little while later she called, I explained what happened and she said they would take care of it. She was very nice and polite. The new arrangement was delivered on 2/16, the next day my wife would be back at work to receive them. She sent me a pic and they still weren't what I ordered. I would say the two arrangements together would probably equal what I ordered. So I have given up on this florist and will be using a different one for now on. Wished I could post pics on here but since I can't you are welcome to email me and I'd be glad to prove I was ripped off. [email protected]

If you haven't tried this shop you really should. The arrangements are all high style and very classy. High quality flowers are use too. I have never been disappointed.