Hales Wrecker Service

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DEALERSHIP ARRANGED FOR TOW COMPANY TO PICK OUR VEHICLE FOR DELIVERY TO DEALERSHIP FOR REPAIR. TOW COMPANY JERKED THE DOOR HANDLE OFF THE CAR IN OUR DRIVEWAY WITH ME STANDING THERE ASSURED ME THE TOW COMPANY WOULD FIX IT. NO THEY WON'T FIX IT EVEN AFTER DEALERSHIP ASSURED THEM IT WAS A CLEAN BREAK WITH NO PRIOR REPAIR TO DOOR HANDLE. TOW COMPANY OWNER'S SON SAYS DAD IS NOT PAYING FOR DOOR HANDLE ACCUSING US THE CUSTOMER THAT IT WAS BROKEN PRIOR TO THEM JERKING HANDLE OFF OF THE CAR. TOLD THE RUDE SON THAT I WOULD BE CONTACTING THE DEALERSHIP TO REQUEST THEY STOP USING THIS TOW SERVICE THE SON REPLIED ..THAT WILL NEVER HAPPEN! CLIMBED THE LADDER OF MANAGERS AT THE DEALERSHIP WELL THEY ARE PULLING THEIR BUSINESS AFTER INVESTIGATION OF DAMAGE AND CUSTOMER SERVICE AND GIVING THEIR WORK TO OTHER TOW COMPANIES. NOT A MOM AND POP'S DEALERSHIP EITHER LUXURY CAR DEALERSHIP. MY DOOR HANDLE FOR NOW IS A WIRE AND PIECE OF RUBBER HOSE UNTIL MY NEW PARTS ARRIVE I'M PAYING FOR OUT OF MY POCKET

They charged us $225 for a sling/hoist and $50 for 1 hour winching fee to pull a pop up camper! A camper that can be pulled by a Volkswagen! They have a contract with Greenville County for stolen property so therefore they can price gouge.

watch out get a price before they tow i own a shop and they charged me 250.00 to go 50 miles this side of hendersonvillle what a rip off ill never use them again