Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

07/29/2011

GREAT..No Complaints!

I too live close by and chose to give Caspers a shot. I called ahead of time and there was immediate availability. the price qouted on the phone was the SAME when i arrived. I was told and hour and a half and she called me to let me know my yorkie Ca$h was ready to be picked up in only 35 minutes. When i arrived the price was still the SAME and the lady was just as curtious as before. Our dog looked AMAZING and was in no way scared or timid. He was very happy and excited. Looked and smelled great! ZERO complaints. i tipped 5 dollars for the great service, quality, and speed of the cut (without comprimising the quality). I will be back in six weeks for another appointment. also i may note that when i picked our dog up another client was leaving with her two Shitzu's and was very satisfied as well.

01/21/2011

Diamond in the Rough!

My dog, a standard poodle, has been groomed at Casper's Pet Grooming for over 11 years - at a visit every month, that's over 132 times. The owner, who has been grooming since 1983, does a wonderful job. My dog is comfortable there, is treated well, and always comes out looking like a million bucks. (When we're out walking, he gets many unsolicited compliments - I wish I were half as handsome as he is after he gets his hair cut!) The staff is always friendly, helpful, and flexible if an appointment needs to be rescheduled. The service isn't the cheapest, but you get what you pay for - top quality.I have since moved to Fountain Hills and can't make my monthly visit. Although I do still hake him to Casper's on a Bi-Monthly basis. 5 Stars Hands Down!

10/01/2009

rude

Ihave taken my dog twice there and the first time there was a very nice lady that worked on my dog, she was friendly and my dog didnt seem shaken at all although it was her first time. However, the 2nd time we took our dog, the nice lady wasnt there no more (she quit), and the other lady gave us one price when we dropped our dog off and when we ca to pick her up it was a different price, she also said i could bring her the difference back but didnt even say thank you and was rude after that, my dog was shaking and the man that worked on her was rude too! Never going back there again, by the way the difference in price was $5, if I was her I'd have left it like that and keep a client rather than being rude and loosing one!

01/28/2008

Unfriendly

I orginally chose Casper's, becautse it is close to my house; however, after giving the owner 3 chances, I have decided to not take my dogs back there. She is not friendly at all and always acts terribly inconvenienced if you happen to be 15 mins late picking up and will repeatedly call you within that 15 mins.######Also, the last time I took my dog there, she charged me 35 for a shi-tzu when it was previously 28. I asked her if prices went up and she said no, and that she just decided to charge me 35 that day instead of the usual 28 for a small-size dog.######She just has a rude nature.

11/28/2007

customer

they are great with the pets we been taking here for the last 10 yrs we had 4 dogs since we been coming here we are down to one and she is now 11 yrs old and she loves the people here and so do we.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Payment method
mastercard, visa
Location
Basha's Ctr
Neighborhood
Barrel
Category
Pet Grooming
Suggest an Edit