Website IconWebsite
Ulta Beauty is the US' largest beauty retailer for cosmetics, fragrance, body, skin & hair care products. Shop over 25,000 products from 500 brands including Tarte, Fenty, Redken, TULA, & CHANEL. Plus, exclusives like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place & Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers choices in products that range across vegan, clean ingredient, cruelty-free, sustainable packaging, and making a positive community impact. The Salon at Ulta Beauty offers hair, skin, makeup, brow services & ear piercing. Book an appointment online for a haircut, hair color, brow wax, lash extensions, lash lift or makeup application. Walk-ins are welcome if stylists are available.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

A
aprild13

05/17/2010

Provided by YP.com
Horrible Customer Service

Today, I tried to make an exchange without a receipt and was told by one manager that I could. Upon returning to the register with my exchange plus additional items I was told by the new operations manager that I could not make the exchange. Apparently she has the flexibility to make the exception, but refused to do so, and since the other manager was from another store, her promise to allow the exchange was void. As I voiced my complaint, I was told to leave the store because she didn't like the fact I was talking about her lack of customer service in comparison to the previous manager. My husband was with me and neither of us yelled, swore or did anything to warrant her response. I've been an Ulta Club member for 6 years! Where did customer service go? My return was $10 and I used the product, an eyeliner pencil, once. I will only shop Sephora from now on.

More Business Info

Hours
Regular Hours
Mon - Wed:
Thu - Sat:
Sun:
Services/Products
  • In_Store_Shopping
  • Hair_Services
  • Curbside_Pickup
  • Services08
  • Brow_Services
  • In_Store_Pickup
Brands
Divi, Dr Teal's, Drunk Elephant, Earth Therapeutics, EcoTools, Elizabeth Arden, Essie, Estee Lauder, Evian Mineral Spray, Fairy Tales, First Aid Beauty, Fourth Ray Beauty, Freeman, GOLDE, Ga.Ma Italy Professional, Glamnetic, Good Dye Young, Hask, Hempz, Hollywood Fashion Secrets, Homebody, Honest Beauty, I Dew Care, INSERT NAME HERE, Impressions Vanity, It Cosmetics, Joico, Juice Beauty, KRISTIN ESS HAIR, KVD Beauty, Kenra Professional, Keracolor, Keranique, Kinship, Kiss, Kitsch, Klorane, Kreyòl Essence, Kylie, L'Oréal, L'ange, L'anza, L.A. Girl, La Roche-Posay, Lano, Laura Mercier, Lemme, Lip Smacker, Live Tinted, Living Proof, LolaVie, Love Wellness, Loving Tan, MONDAY Haircare, Mad Hippie, Madison Reed, Makeup Revolution, Mario Badescu, Matrix, Maui Babe, Maui Moisture, Maybelline, Melanin Haircare, Mielle, Milani, Milk + Honey, Mixed Chicks, Moon, Morphe, NATASHA DENONA, Nair, NatureLab. Tokyo, Nioxin, No7, OPI, OUAI, Odele, Oh K!, Olay, Olivia Garden, Origins, PATTERN, TheraBreath, Toppik, Urban Decay Cosmetics, Urban Skin Rx, Vacation, Verb, Wella, Wet Brush, Wigo, Womaness, dpHUE, e.l.f. Cosmetics, florence by mills, frank body, fresh, hanahana beauty, r.e.m. beauty, tgin
Payment method
amex, apple pay, debit, visa, master card, cash, check, discover, cash only, diners club, jcb
Location
San Tan Village Marketplace
Other Link

https://www.ulta.com/stores/gilbert-az-183

Categories
Cosmetics & Perfumes, Beauty Supplies & Equipment
Suggest an Edit