Franklin Lakes Animal Hospital

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CLOSED NOW - Opens at 8:00am

Update: Finally spoke with the vet, she offered a reasonable explanation and was very professional but I would still tread with caution.





Avoid this place at all cost! We took our beloved lovebird to this place a few days ago and the aviary vet (Onesios) assured us that although our bird looked sick he was really okay (just a change of diet and that should be it - did not prescribe any medications). The very next day our lovebird died. The immense amount of anger and confusion we felt towards this irresposible hospital & their misdiagnosis is something we will never forgive.To make matters worse, the negligence has yet to be recognized. We were promised a call back and have yet to hear from the doctor or her staff, they are much too "busy" for that. Please do not bring your pets here, the pain we felt after this whole ordeal is a pain we hope no other pet owner endures.

Franklin lakes animal hospital

If I could give no stars to write this review I would. Granted, Donna and the vet techs are genuine and awesome. Do not Do NOT bring your loved ones to this horror show. Let me preface this review by saying I am a dentist. We brought a 14 year old cat,( my brother's), who couldn't walk without wobbling, hadn't eastern or drank in days, and was clearly dying, in for euthanasia. The tech recommended a cbc and blood chemistry panel. I refused the chem panel as it was clearly not necessary. My brother was distraught but agreed as well. They proceeded to do the chem panel as well as a urinalysis that we never authorized. The vet, Sharon Greenhutt, announced that the cat has a very poor prognosis and recommend euthanasia...surprise. We said our goodbyes, my brother crying the whole time. After sedation, the vet proceeded to begin administering the fatal injection. While standing right next to her, I realized she was not in a blood vessel, I told her but she totally ignored me. The tech acknowledged my observation but Dr. Greenhutt continued injecting. After several moments she checked for a heartbeat...low a behold, the cat was still alive. My brother was horrified and I was angry. After a lame excuse she chose another site, 'appropriately' placed another dose and accomplished the procedure. I was charged for procedures we clearly refused and had to endure watching our cat be euthanized twice. They vet was oh so genuine the whole time, except for the deceit, apparent lack of experience, and incompetence.

Now April 2, FLAH promised to refund a portion of the unauthorized charges several days after the appointment in early Feb. I cancelled my credit card dispute and to this day 2 months later, I have yet to receive my refund.

Not only do they preform unauthorized procedures, sneak in extra fees all while you are grieving the loss of you beloved pet, but they lie to pacify you and do not make good on their promises. They are very, very bad and insensitive people and should be avoided at all cost.

KEPT MY LAB ALIVE FOR 18 YEARS 10 MONTHS !!!