Fortuna Theatre

Write a Review707-725-3010

Warning this is a complaint...after work me and my husband went to see the Wolverine movie (it was awsome) well a little wile into it I wanted to get some snacks I get this order and im on my way. When I am heading down there I here GO BAYBLADE!!! multiple times I get arount the corner and see 2 of the theater workers siting on the floor playing with Tops (ya like the old toy)... so I stand at the counter waiting for service ...2 min gos by when 1 of the workers sees me and just gos back to his game... after I have waited about 5 min some guy comes out from the back and sees me (he looks like possibly a boss) sees me then looks at the employees and then looks at me again... this is when I just say "ya ive been waiting here for service for a wile..." the guy dosent say any thing but the employees quickly get to the counter to serve me (didnt wash his hands)... so I order tmy hisbands stuff and befor I can order what I wanted the enployee inter ups me and says that will be 7.50 so I ignore him and am trying to decide if I even want any thing anymore when he says it again "7.50 mam" (vary rudely) so I reply "im sorry to have interupted your game but are you in some kind of hurry? Im trying to make sure im not forgeting amy thing..." He laughed and sayed no hes in no hurry...(again  in a realy rude tone) and sayed Again  "do you want any thing else?" This is when I asked for his managers name and phone # he says I cant give you his number and laughed again.... at this point im pissed so I ask for the manager on duty when another employee runs in back and grabs some lady ... I tell her this story and she says she will deal with it and waits for me to pay for my order and them pulled him on back...... fortuna theater where they over charge you give you horrible service and hire people like this guy... worst service ever ........ not to mention the screen had some wierd white dots across from it

This is a cute little theater, and has cheaper then average prices. It's never crowded!