Luther Stem Pools & Spas
5011 Old Greenwood St, Fort Smith, AR 72903
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07/16/2015
Provided by YPmobileThis place customer service is horrible. I bought a puddle jumper yesterday I have the receipt and the paperwork that goes with it and it doesn't fit him, left a red mark around his chest! They won't return it because I don't have the cardboard package that it came on I threw it away because I did not plan on returning it if I woulda known it wouldn't fit I would have kept it but the lady yesterday told me 1 size fits all an yeah it will fit.
So now I'm stuck with a puddle jumper that is too small and gotta buy something else
What a JOKE!!!!
04/13/2012
Provided by YP.comWe have received great service from Luther Stem for 20 years with 2 different pools...one they built and one they did not. The complainer above neglected to mention that the brands she needed were not ever carried by this company. Her expectations were on the line of a BMW owner going to a Cadillac service department and asking for BMW parts. How do I know the story...I listened to her talk about it.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Services/Products
- Hot Tub Repair
- Concrete In Ground Pools Marquis Spas Above Ground Pools BioGuard Chemicals Maintenace Equipment Toys & Games Patio Accessories Service and Remodel BioGuard
- Pentain
- Zodiack.
- Dolphin
- Polaris
- Brands
- Marquis Spas, BioGuard, Pentair, Loop Loc, Hayward, StaRite
- Payment method
- mastercard, amex, visa, discover, financing available
- Neighborhood
- Fort Smith Eastside
- Other Link
- Categories
- Swimming Pool Dealers, Spas & Hot Tubs, Spas & Hot Tubs-Repair & Service, Swimming Pool Construction, Swimming Pool Designing & Consulting, Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers, Swimming Pool Repair & Service
- Other Information
Services: Hot Tub Repair