Property Location This motel is within close proximity of Bay Oaks Recreation Center and Matanzaz Pass Preserve. Located in Fort Myers Beach, The Bay Inn at Lani Kai is by the ocean, minutes from Times Square, and close to Ostego Bay Marine Science Center. Rooms Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Amenities Don't miss out on recreational opportunities including a nightclub and an outdoor pool. Additional features at this motel include complimentary wireless Internet access and a picnic area. Dining Satisfy your appetite at one of the motel's 3 restaurants. Relax with a refreshing drink at one of the 6 bars/lounges. Business, Other Amenities Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

08/24/2009

Terrible service, manager and waitress very rude

The free breakfast was described on the reservation before booking. At first the hotel did not want to give me free breakfast . After I spoke with them again, the manager told the front desk to give me a coupon for free breakfast. The waitress was so rude about the free breakfast, she said very loud for the other customer to hear that there, they don't offer free breakfast. She called the manager, and than came back to our table mentioning the free word for everything I could choose on the menu, I left without the breakfast very embarrassed .I went to the front desk and the only thing that the manager said was: ok, have a nice day. Not even a sorry! I stayed at this place so many times, I'm very disappointed

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Extra Phones

Phone: 239-765-4449

TollFree: 800-237-6133

TollFree: 866-215-6641

Services/Products
Breakfast Dinner Lunch Wedding Packages
Payment method
discover, amex, master card, visa, cash, debit
AKA

Lani Kai Island Resort, Inc.

Lani Kai Island Resort

Other Email

Categories
Motels, Hotels, Resorts
Suggest an Edit