Total Grand Rental
2480 E Huntington Dr, Flagstaff, AZ 86004
Reviews
05/17/2014
Wife went into store to buy two 2 inch bulkhead fittings.. and a spanner wrench. The manager and 1 additonal clerk were handed a note that said 2" bulkhead fitting... She explained it was for a plastic water tank... They did not understand what she wanted so they gave her two fire hose fittings. When I asked why they sold her that -- I was told it was because they were not sure what she needed but the fittings they sold her would screw into a bulkhead fitting... I was in a bad mood since I had just spent 20 dollars in gas to come into town to get the correct fittings and when the manager refused to sell them to me... I showed him where they were on his shelves... and then left.. He was not easy to talk with even though he knew he sold her the wrong parts -- in his opinion he did nothing wrong.. He either can't read or comprehend the written or spoken word... He and his fellow clerk failed to sell the proper part causing much more expense than needed. They also made the wife feel very uneasy about buying the part since she didn't know what it looked like and how to identify it other than the title that is also on the sticker on the shelf.. They really did me a favor by refusing service.. I went to Canyon Pipe Company and bought the same 2" bulkhead fitting for less than half the price so they are charging way to much for their fittings...
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- Concrete Equipment & Supplies, Casino Party Rental, Construction & Building Equipment, Contractors Equipment & Supplies, Contractors Equipment Rental, Industrial Equipment & Supplies, Party Favors, Supplies & Services, Party Supply Rental, Rental Service Stores & Yards, Storage Household & Commercial