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Reviews

Fernando M.

12/29/2017

Provided by YP.com

My company truck broke down in the Washington, D.C. area & Lane Auto was very helpful to me on locating a NAPA service center in the DC area. I end up having the truck towed back to Fayetteville to get the major (new transmission) repairs complete and once again Lane Auto was there to see that it was done right and within our budget. We been using Lane Auto for many years, the people are great and their service is top notch.

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LM
Lynette M.

09/12/2014

Provided by YP.com

Awesome Automotive Repair Facility. They have been taking care of my families cars for years. Wonderful people!!!! Highly recommend

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finally

05/26/2011

Provided by YP.com
I am so happy about this place...

I am so happy about this place. I got 3 other shops to give me expensive, wrong estimates and check outs. I took it to Lane Automotive after a co-worker told me about them and said they take care of the military members here. I coulnd't be happier. They found an electrical connector problem and charged me hundreds less than the other places told me it would be! My a/c is working perfectly now and my family and I are so happy to have found this place. If you have a car problem-take it there FIRST!

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very_disappointed

05/17/2011

Provided by YP.com
I waited four days for my car ...

I waited four days for my car to be fixed and when I got it back, the check engine light was back on within three days. They supposedly repaired the problem with a one year guarantee, but when I took it back to them, they were going to charge me $80 more to hook it back up to the computer to see what the problem was. THE PROBLEM IS THE SAME AS IT WAS THREE DAYS AGO, I AM SURE. Then they said it was something different so I was going to have to pay to have have it fixed, even though it was not fixed the first time. It is doing exactly the same thing it was doing before. I took it to them for them to fix the symptoms and the problems. I will never go back!

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lbcakepro

12/14/2010

Provided by YP.com
Never Again

Found this place by reading reviews online. I couldn't be more dissapointed! Took my vehicle in 3 weeks ago for my check engine light and heater not working.5 hours and 300 bucks later, my heater worked leaving the place and the next day heater went out and light back on. They told me that they thought the ck engine light was on because of the thermostat being out. I have now taken my vehicle back 2 other time because they guarentee their work and here I am, no vehicle because they have still not fixed the problem they said was fixed. When I asked about my code for the ck engine light, they gave me a couple excuses so i took it to auto zone to get the free engine light test. When I told Lane's about the code reading they told me that they couldn't go off of that reading and that they would have to do it themselves. Sounds to me that they didn't even check it the first time. Beyond irrate with the services. DON'T GO THERE unless you want to wait forever, waste your money and have nothing done!

More Business Info

Quality over quantity

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Phone: 910-867-3773

Fax: 910-867-2570

Services/Products
All major and minor automotive, light truck, suv service and repair. Electrical repair specialists on site, NC State Emissions inspectors on site
Payment method
master card, visa, amex, mastercard, all major credit cards, discover
Location
One mile from Ft Bragg
Neighborhood
Westover
Associations
ASE, NIADA, CIADA, BBB, NAPA AUTOCARE CENTER
Categories
Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations, Engine Rebuilding & Exchange, Fuel Injection Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Tire Recap, Retread & Repair, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair
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