Hertz

Write a Review910-426-0140

OPEN NOW - Closes at 12:00pm

I would like to thank the employees and special to the manger, you shown me what unprofessional look like. The staff seem to be more interested in the money that the safety of their customers. Let me explain, I returned to this location because the vehicle I rented had some maintenance problem which I identified to them and wanted a replacement. First, all the cars was overdue services and ask me to wait while they take one down for service; now here is what upset me after talking to Hertz customer representative who said they had to give me another vehicle. Their response "we don't have anything in your current price limit." Not to aid the customer in a safety problem with their cars, give you a like vehicle or higher. Just take the unsafe one back, oh by the way I did call the emergency roadside assistance. Again said "they have to give you a vehicle"; so I would take a mechanic with you before driving off with the car you get.