Mountain Enterprises Outdoor Power Equipment

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Short version: I was given a very high repair quote, work was started on the repair before I approved the quote, contacting the representative was very difficult, communication between representatives was very poor, I was placed on hold many times, and I was charged for work that was not done. I wouldn't recommend this place to anyone.

See the Google review for the long version.

Wow, talk about getting screwed ! Purchase a Echo Chainsaw from these rip off artist !... Paid $ 400 for an Echo Timberwolf, never ran right, drove 40 miles to take it back to these fools for service. After 10 days ( left 2 messages, no return calls ), finally got ahold of someone, " oh ya, it's fixed and there is a $ 38 service charge". ??? this is under warranty, how can there be a service charge ?.. drove 40 miles to pick it up, was told " we really don't know what the problem is, it says here it won't start again after using it, but we didn't test that, we just tested it to see if it ran ok !... "So it's not fixed ? ", no. then why am I paying a service charge ?.. their answer: Because we can't figure out what's wrong with it so we don't know if it's covered under warranty or not. Take my advise, don't get ripped off like me, buy from a company with some integrity. Oh, to ad insult, the service department offered me $ 100 since it doesn't work !