Miller Parking Services

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OPEN NOW - Closes at 11:59pm

I DO NOT recommend this garage to ANYONE. My husband and I used to park here and were told they provided secured parking by way of cameras and a patrol car. However, my car has been broken into twice in the last 45 days and the garage owner, Jim Miller, absolves himself from any liability, while being fully aware for several months that larceny in his garage runs rampant. He claims "there is nothing he can do about it – wait till it blows over." Theft in Detroit blow over? How disconnected can you be?



The first time my car was broken into the thieves busted a back window to gain entrance to the vehicle. Despite tripping the car alarm, and the fact there is a mini Detroit Police station on the other side of the garage which has proven to be nothing short of impotent, the thieves had plenty of time to disassemble the dash and center console of my car.



After the car was fixed I did what I could to mitigate a repeat occurrence. I parked in high traffic areas, tried to conceal the contents of my car via sun protectors, and parked leaving the rear hanging out to promote additional visibility.



The same theft happened again!! Only this time the thieves busted the rear hatch. The patrol car finally arrives this day, AFTER they were summoned by the garage attendant who helped me file the second incident report. They looked at my car, then did a sweep of the remaining floors, and found another vehicle broken into. This one was on the ROOF of the garage which is exposed to all office towers of the Ren Cen including the Marriott hotel towers with floor to ceiling windows, for all to see – bright sunny afternoon at 3:00pm Friday, with River Days in full swing!



For the past several weeks we've seen the patrol car parked either near the entrance of the garage - where anyone can see that patrol guy is CLEARLY off duty - or we've seen it parked in a corner on the 7th level. These thieves can only be encouraged by the lack luster security Jim Miller offers his customers.



We confronted Jim on the second incident. He informed us the surveillance cameras are useless; they are only located near the entrance and exit gates, and all that is visible from the footage is "an image of a human body." You cannot make out license plates, faces, nothing. In both incidents we told him the car was broken into around 3:00pm on Friday afternoon as the analogue clock stops when components in the center stack are distributed. Referencing the camera footage for this time frame is ABSOLUTELY USELESS. His means to remedy the situation is to place flyers on people’s cars.....REALLY? UNACCEPTABLE!!!



Jim was not willing to assist us with any repair costs. He did offer to shave some dollars off the monthly fee over several years time - doesn't compare to 10K in repairs we face. If you are one of the many Miller Garage victims contemplating approaching him on the subject, don’t expect anything more than a shoulder shrug.



If you are someone who doesn’t mind having their car broken into repeatedly, who likes the risk of endangerment, and finds joy and satisfaction from filing multiple insurance claims and having their premiums rise, then satisfaction GUARANTEED! Public transit is a safer, cheaper option.