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Reviews

L
lsilv01

03/21/2011

Provided by YP.com
Business in good standing with the Better Business Bureau

The STAFF at Lakewood Lube promise to give you a professional diagnosis, fair estimate and back up all the mechanical work we do to your vehicle should any problem arise. Compare that to most shops. If you need a Smart Start alcohol detection system installed...we are the best! We have done almost every year, make and model successfully. Our customers and clients rely on our expertise and hands on experience to keep their cars working everyday. Give us the opportunity to prove that we are the best electrical, mechanical and problem shooting shop in the neighborhood.

Looking forward to serving you, Luke Silver , ASE Certified Technician and Smart Start Installation Expert.

L
lillady08

02/02/2011

Provided by YP.com
WORST SERVICE & STAFF

UNLESS YOU WANT TO BUY A NEW ENGINE...DON' T TAKE YOUR CAR HERE!!!!!!!!!!!!!!! Last week my boyfriend took his car into Lakewood Lube and Repair for a very simple oil change on his Toyota 4Runner. $40.00 for an oil change is ridiculous in the first place but he was crunched on time (and the wait next door at Midas was over an hour)...but he left this place and NOT EVEN 5 minutes down the road his car died and was smoking. These IDIOTS put the oil filter on crooked and by the time he got home there wasn't a drop of oil in it. Needless to say it ruined most of his engine. These guys towed it back to their shop, looked at it and REFUSED to fix it or pay for any of the damages and expected him to pay almost $2000.00 in repairs for something THEY should have done right in the first place. He ended up taking it somewhere else and was quoted HALF the price. My boyfriend DRIVES for a living and this car ran 200-300 miles PER DAY prior to taking his car to this so called "repair" shop. The staff was rude to him and me and I am making sure that no one I know ever goes here!!!!!

claimed iconBusiness Response10/17/2012

This customer's oil filter was not put on crooked. I personally went to the customer's residence and the oil filter was on correctly and tight and the drain plug was in and tight, and the engine still had oil up to the full mark on the dipstick. There were no puddles or drips of oil under the vehicle. We did not tow it back to the shop, the customer drove it back to the shop. The staff was never rude to these folks and did everything possible to help and assist them. I was personally involved in all aspects of this transaction. Upon inspection, the vehicle was found to have automatic transmission fluid mixing with antifreeze in the radiator and the transmission was overheating and causing severe problems. There is no way that our staff could have caused internal radiator damage to produce this problem. This customer was exceptionally antagonistic and belligerent and would not listen to anyone. They may have had good reason to be upset, but this company was not the cause of their problems. They were never heard from again and they pursued no action against us for any reason. I think that their "cheap" mechanic may have shown them that we could not have been the cause of the problem.

This listing has been claimed by a business representative.
J
jpaulj

11/03/2007

Provided by YP.com
Honest shop!

Good people who tell you the truth. What more could you want? Certified techs and lots of experience. An AC Delco affiliated shop.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
all major credit cards, cash, check, debit
Neighborhoods
Bear Valley, Southwest Denver
AKA

Lakewood-Lube-And-Repair

Categories
Auto Repair & Service, Towing
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