DOTS/TOURS/Daytona

Write a Review386-257-5411

My flight came in super late and DOTS was still there!

DOTS has really stepped up their game in the last year, introducing newer, wi-fi equipped, busses -- making for a comfortable ride. Always on time and always willing to work with my changing schedule!

I too had a very bad experience with Dots-specifically the front desk manager-(not sure he was the manager). I made a reservation to go Orlando Airport. I got their early , as requested, and the front desk guy said they overbooked and their was no room for me on the bus. My ride had left, I was stranded-no ride home and more importantly, no ride to the airport. Front desk guy said "Sorry, nothing I can do about it" then added this always happens on the airlines. I was just standing there in shock when the driver asked me if he could help me-I said I guess not and told him the story. He said we will get you on the bus even if we have to put you on a stool. Thanks to the nice busdriver I had a regular seat and nice ride to the airport. My experience with the front desk guy was SO unprofessional-how does Dots allow him to represent their company!!!??? I hope no one ever has to experience what I did! My suggestion would be to try other means of transportation first before relying on Dots to transport you to the airport! Reliability should never be included in a description of Dots!

Do not take this shuttle! The manager at the front desk is very unprofessional as well as some of the drivers. You're better off asking someone to drop you off or pick you up from the airport. Their services are horrible if I could zero stars I would but since I can they will receive only one star.