As a Smile Generation Trusted office, we welcome you to Clermont Smiles Dentistry! With state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Clermont dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.
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Reviews

11/20/2017

Very poor service

I have never been treated so badly in any business. I made my first appointment to get my teeth cleaned at Clermont Smiles Dentistry. I informed them a week in advance that I had just overcome the flu, a week earlier I was still coughing. The day of the appointment I was taken back and had all my x-rays done with no issues. I cleared my throat when it was convenient. After the x-rays the dentist came in and advised me on my treatment options. I was placed in a room for one hour waiting for my cleaning. After an hour the dentist came in and advised me they were not going to do my cleaning because I was coughing. They made another appointment for me two weeks later. A nice gentleman called to tell me that I need a deep tissue cleaning that would run me $500 after my two different Dental insurances payments. I advised him let me get the normal cleaning and we can do the deep clean at a later date.
My next appointment I came in and they had me down for a deep cleaning and two crowns to be replaced. Again I said I would schedule that a later date and they said it would be another 30 minutes for the hygienist to get to me. After an hour I was taken into the back room by the hygienist and was advised she would not do the cleaning because the Dentist said I had to get the deep cleaning. I said I would at least like to have my teeth cleaned and polished but the business refused. I gave them two chances but I am sorry to have to write this review. I would not recommend this business to anyone. I don’t know if it was the money they wanted but I can see why they refused to do the preventive maintenance my two insurances pay for.
After reading other reviews it seems this company does everything it can to upsell for a deep cleaning to the point where they would rather see you walk out then get the basic care.

More Business Info

Hours
Regular HoursM 9am-6pm, Tu 8am-5pm, W 9am-6pm, Th 8am-5pm, F 8am-3pm, Sa-Su Closed (We are OPEN for ALL dental care procedures and emergency needs. Protecting the health and safety of our patients, families, and team members remains our number one priority.)
Extra Phones

Fax: 352-877-4379

Services/Products
ClearAligners Crowns Emergency Fillings Hygiene Periodontics RootCanal Veneers Whitening WisdomTeeth
Brands
Smile Generation Office
Payment method
financing available, master card, visa, amex, discover
Associations
American Dental Association
Categories
Dentists, Dental Clinics
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