Lokey Nissan

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CLOSED NOW - Opens at 9:00am

I have always been pleased with Lowkey's service and promptness with their help and commitment. Thank you.

DO NOT GO TO LOKEY NISSAN! This was the worst experience I've ever had with any business. I have bought several cars in the past and enjoy the car buying experience, but this turned out to be the worst nightmare with the worst service possible. I found a "good deal" online and called in the morning to ensure that the car was available and that I qualified for all applicable rebates for that price and there would only be standard taxes and fees on top of that.

Once I arrive to the dealership, I see that they are doing a major renovation and have placed the sales office in a trailer. So I meet ANGELO, the sales associate I spoke with over the phone that morning, and he remembers exactly the car I'm looking for so he says he will get the keys and be right back. One hour later (no exaggeration), he frantically comes back and says that the car is in a holding lot 45 minutes north. Angelo says he's embarrassed because he knows I drove from Orlando to Clearwater to buy that specific car.

Regardless of this, I still give the dealership a chance and agree to talking numbers to see if the car should be transported if I buy it. Then Angelo proceeds to show us a list price that's $4,000 higher than the price I agreed with him over the phone. He goes on to say that the price online is with all qualifying rebates and before the DEALER ADDENDUM of $2,000. I immediately ask for a manager.

At this point, the GSM, BRENT TANSY, steps in and tries to resolve the situation. He continued to lower the price to try and save the sale and reduce escalation, but I told him that no matter what the price is, I wouldn't buy a car from LOKEY NISSAN because of its wrongful business practices. He continues to say that Lokey is the best selling car dealer on the coast, so I ask him if they achieve that morally and thru honest business practices. His reaction was my confirmation that Lokey is built on the foundation of greed, sleaziness, and inconsideration.

Kevin is professional, prompt, courteous, polite and very helpful. Definitely a huge asset to Nissan. He is one of the reasons I keep coming back.

Always happy to have you service my car. The only complaint is that sometimes, repairs a little too long. Still great nonetheless!

Very friendly and comfortable experience. The first time I bought a car took so long and wasn't a good time at all. Everyone was quick and efficient.

Excellent customer service as always. You guys really do a good job. Great work, and loved the car wash. It was really spotless. Thanks for everything.

The only thing that excels your quality is your amazing staff. Keep up the good work.

I love the way I am treated by the service staff; very friendly staff and great customer lounge. Good job

Staff is extremely professional especially Chris. I am very happy with the various services. They definitely knew what they were talking about, and were very honest about everything. Thank you guys!

Lokey Nissan has very fast and efficient services. They are all very friendly and love the services. Thank you.

Very cordial, polite attendants. The process was quick but thorough and the courtesy car wash is fantastic!

Walked in and saw the info desk, they called the salesman to help me look at some cars. We found just what I was looking for in no time at all, no looking at cars out of my price range. Buying went very smooth and easy, would recommend Lokey Nissan they lived up to their reputation for great customer service.