Duncan's Hokie Honda
2040 Roanoke St, Christiansburg, VA 24073
Reviews
06/18/2015
Provided by YP.comNothing but good luck! I use to work in a body shop and used the parts dept all the time!! Todd is such a big help and was always very fast in looking up parts and delivery!! I also go to him with all my Honda needs now, not being in the car business anymore and i always will as long as he is there!
12/14/2011
Provided by YP.comI went for a state inspection, and the service rep (Loyd) told me one of my wipers failed, and that it would be $16 to replace. That was twice as much as I'd ordinarily pay, but I said OK. They charged me $36.67 plus tax ($30.72 for the blades and $5.95 labor). When I complained, the service rep told me it was a misunderstanding, and they offered to make it right. But I thought it would be better to call attention to this incident so that others are aware of potential misunderstandings at this desk. I would never have paid $37 for blades if they'd told me that's what it would cost.
We sincerely appreciate you bringing your experience to our attention. We always strive for 100% customer satisfaction and it is unfortunate to hear that you were inconvenienced by this misunderstanding. If there is anything that we can do to amend the situation then we would be more than willing to work with you to grow our dealership in a more positive direction. Please don't hesitate to contact us directly. Thank you again for sharing with us. Regards, Craig Pauley - General Sales Manager [email protected] 540.381.3200
05/08/2008
Provided by YP.comThis company always mails out flyers telling people they won etc and it is a gimmick to get people to come buy a car from them would not reccomend!
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