Clark Transfer & Storage Company

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CLOSED NOW - Opens at 9:00am

A large portion of my HHG was packed and stored by Clark Transfer & Storage last year while my family was stationed in Japan. The woman that walked around with the clipboard marking the conditions of my items on the inventory purposely avoided me and when I finally got a glimpse of the MASSIVE amount of exceptions that she had noted I asked her to justify them. Her response was ALL attitude and she basically said she she couldn't because nearly everything was already on the truck. So I read the exceptions for the item still on the lawn and sure enough she had marked damage that didn't exist and because I had caught her she scratched out those exceptions, however I was sure she had done the same for every item on the inventory. When the time came to get our belongings back and file our claim, my suspicions were confirmed. The company is attempting to not pay for damages they caused because of the "numerous other exceptions" noted. And since the standard procedure for these moves leaves the paperwork until the end of the day, I felt I had no other option than to sign the paperwork so she would leave. The moving truck with my stuff in it had already left and I had no way to argue with her description of the condition of my belongings. I wonder how many times this company has gotten a free pass on paying for damages they caused by using this practice of exaggerating cosmetic damage as an exception to the actual condition of peoples belongings. Shameful that the military continues to work with them.