The Rush Fitness Complex
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6933 Lee Hwy, Chattanooga, TN 37421
6933 Lee Hwy, Chattanooga, TN 37421Reviews
03/17/2010
Provided by YP.comMy husband joined this facility and did not sign a long term contract, just doing a two month deal in order to split the costs of the many fees that you have to sign up. The first payment was supposed to be debited from our account for $77. Well once they did debit the account it was for a much larger amount. Upon calling them w e were met with complete oposition and their service people were terribly rude and called myself and my husband stupid! I have never heard anything like that in my life. The conclusion is they are going continue to debit my accout, we dont even have a vaild contract, and they are rude. We will have paid over $400 for one month of gym membership and that is crazy. They have so many complaints on them already I would think that they would want to resolve these issues and put customers first. I want everyone in the community to know about this so they dont make the same mistake I did by joining the scam company.
We're sorry you've had a bad experience with The Rush. We do everything we can to treat our customers respectfully. We feel badly that you feel that we didn't address your needs, but we want to make it right. If you would be willing to call our Member Experience Dept at this special number, 800-324-3279 we will do everything in our power to resolve your issues and win back your confidence.
06/07/2008
Provided by YP.comIt's clean, it's close, it's professional, it's motivating!!! I love it!!