Advanced Audiology Inc

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Thanks to Dr Jenkins I am finally able to communicate comfortably even in noisy situations. She is truly dedicated to helping people achieve their best hearing and has the knowledge, expertise and patience to follow through until she succeeds. Thanks ZG

Dr. Jenkins is truly an amazing and accomplished audiologist. She takes great care to see that her patients are cared for individually and by hiring a great staff! She also does amazing charity work in her field! I would highly recommend Dr. Jenkins as your audiologist.

Dr. Jenkins is very knowledgeable in her field. However, Advanced Audiology seems to overcharge patients for office visits. They charged me $245 visit for a regular $60 copy visit.



I had a tinnitus problem in my left ear. I called Advanced Audiology office to have an appointment with Dr. Jenkins. I made sure that they are in-network with my insurance carrier –Cigna. The office clerk confirmed they are in-network. However, the Tinnitus test is not covered in the plan, so a charge of $245 will be collected. I agreed that I would pay.



After I got there, they charged me $245. During the session with Dr. Jenkins, I received a Hearing test. After discussion of the tinnitus issues with Dr. Jenkins, she introduced to me some treatment options which cost between $1000 and $3000. Dr. Jenkins let me listen to a demo of one of the treatment for 2 minutes. I asked doctor for a tinnitus test which I had paid for it at the front desk for $245. Dr. Jenkins said that I did not need to have the test since I had not decided to take the treatment. So, I asked Dr. Jenkins what was the reason I paid $245. She said that is for consultation.



I was told to pay $245 for a tinnitus test, which I never took. Two weeks later, I received a bill for another $60 for co-pays to visit the doctor. So, I should have paid $60 for a specialist visit as consultation fee, instead of paying $245. I felt cheated.

I brought my grandfather in for care a few months ago. He can be a difficult patient, but Dr. Jenkins gave him the most comprehensive and understanding I could have ever asked for. Its a wonderful office and I had such a positive experience, my family is bringing my grandmother back next week to purchase a hearing aid from the office.

Friendly staff, nice office, and most importantly-great professionals. Would highly recommend to others!