Olson Auto Body & Collision Center

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CLOSED NOW - Opens at 8:00am

I would give zero starts if Google let me! I brought my cousins motorcycle here as directed by statefarm (they are State Farm preferred) and was told they would not even write an estimate for me because it's obvious it's totaled they are not going to work on it and they will just loose money and time. While I do understand there time they put into estimates, they also have a contract/partnership with statefarm to be preferred and receive lots of $ and referrals from State Farm . My cousin is out of the country serving the USA in the army and they refused to help me or him. Do not take your claims or money here!!!! I was talking with the owner and he did not care at all! My local statefarm agent even talked to him and he still refused to write a quote cause it takes to much time! Bad customer service and what seems like shady business practices to me! My State Farm agent will never refer to Olsen again and I will file a corporate complaint with statefarm and send anyone far from Olsen!

I went to this business on a friends recommendation to repair a pair of door dings for its paintless dent repair. I was told that due to the location the the paintless process may not work but would be worth attempting. The process was suppose to take 2-3 hours. I dropped off my truck in the morning and waited until late in the afternoon. I was told that it did not turn out due to the location of the dents. He was only going to charge me $50.00 despite working on it for a full day. When I picked up my truck I was not expecting to see any difference. Instead I could hardly pickout the dents and this is on a glossy black finish! I offered to pay this agreeded upon price but the bodyman (who I discovered was the owner) resisted and and repeatedly refused any payment since he was disappointed with how it came out. Needless to say I was very pleased and appreciated his effort and would certainly recommend this business for its quality to detail and integrity.