MetroPCS-Campbell

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CLOSED NOW - Opens at 10:00am

I got really terrible customer service from this branch. I had been leaving checks for service in their box in their store for about two years without any problems, then suddenly when I got rid of the expensive smartphone service, and went with the $25.00/mo service, they no longer seemed to want my business. Suddenly, my checks had problems with them, such as no printed phone number, so they refused to cash it and guess, what my service was cut off and I was without a phone! This happened several times! I asked two service reps at the counter to make sure that I had all of the information written on my check and left my payment in the box. Again, my service was cut off without any warning nor explanation. I had to pay with my credit card. The next month I asked them what happened to my check and I was told that I did not have a physical address, even though for the last two years I have been using this same checking account with a P.O. Box. I have canceled their service.

I have been their customer since Saturday 31 December 2005. They have always given me excellent service and I wholeheartedly recommend them to you for all of your cellular telephone communications needs. They have excellent cellular telephones with the Nokia, Motorola and Samsung brands.--Jim Fink, Salinas CA