by jcecere , 02/08/2014
I just wanted to tell you how mush I enjoyed my first cab ride in 35 years. The drivers were very personal and the cab itself was large enough for my 6' 1" 350 pound frame. I'm a dialysis patient and anything that makes my day easier is a blessing. I thank God for companies like yours. Thank you
Good Service for many years.
by CH , 04/18/2013
I have never had any problem with Yellow Cab. They try to get me to my appoinment ahead of time. I always know what I will need to pay for a trip. Just wished they had more drivers on during the first week of the month.
Terrible customer service
by bigsteve , 08/29/2011
I have used Yellow cab on several occasions, and I have finally felt compelled to submit my complaint in the hope that someone will take note of it; although most (definitely not all) of the drivers are polite, the dispatcher during the day, a woman named Erin (Aaron?) is possibly the rudest person I have talked to in my entire life. I can't possibly see how she can continue to be employed with this company considering the abrupt, brusque, snide, condescending, snotty, and downright unprofessional attitude she demonstrates both towards customers and while I overhear her on the radio during my rides. I can only assume she must be related to someone in charge, or they would have had the good sense to fire her some time ago.
Wonderful Taxi Company
by VikkiCranston33 , 04/22/2010
I have recently taken Salem Keizer Yellow Cab I have never seen my price go up for waiting for such things in a Yellow cab. Since taking Yellow Cab I have not only saved money but also don't have to worry about how much it is going to cost me if we get stopped by a train or not. The drivers and dispatchers are always kind and very helpful I also get help bringing my groceries in the house and anything else I need they are always happy to help. Also, if I am having a bad day they go to the store for me and pick up what I need and deliver it to me so I don't even have to leave the house! No matter if I go across the street or across town the kindness is always the same. and pleasurable. I will never use another cab company other than Yellow. Thank you Yellow Cab for everything you do and I look forward to many more wonderful years with you.