Wright Outdoor Solutions is not so right and no solutions.
by Ex - customer on S 50th, WDM. , 07/15/2015
I have been with Wright Outdoor Solution for a few years, the service was great, the price was reasonable. In October 2014 I received a letter stating they made mistake by doing an over-application, however, they promised they would do everything right to get it fixed for me. They even had an agent come out to look at my lawn to see what needs to be done. The bottom line, my grass was burnt, there were spots with no grass at all effective Spring 2015. They promised they would do reseeding as well as 2 free applications in Spring 2015 to see if the condition of the lawn improves. They've done what was promised, the lawn improved slightly, however, it wasn't restored to the original condition for which they cared for a few years. I spoke with their Vice President and asked him to lay new grass and the condition that I asked was mid May. Someone from the office contacted me the following day and they agreed. They asked me to mark my irrigation heads so they wouldn't damage it and someone will be out to lay new grass within a few days. However, they kept delaying the process stating many people were affected and I am next in line, however, because of the rain in Des Moines their contractor is delayed. It's mid July, the rain has stopped for a month now, I am yet to hear back from them. I removed my irrigation markings at this point since it makes it difficult to mow the grass I have recovered and I will find another company. Just wanted to share my experience with Wright Outdoor Solutions, after all, they attempted to do it right but failed.
by South of Grand Owner , 02/06/2010
I had opinions from other so called "tree experts." So I second guessed their opinions and called in the known experts. The only company in Iowa with board certified master arborists on staff. They where up front and honest, and told me the truth if my prized oak tree was going to be alright with some extra preventative tree care, where other companies said the tree was condemed unhealthy. The professionals at Wright throughly inspected & tested this massive oak tree and said it was structuralily sound and completely healthy. Becareful of so called "arborist" around town saying the original, time tested oaks are declared unsafe for they do not know the difference. As they only make their money if their company fires up a chainsaw. I'm glad to see a 75+ year old company still has the "Wright" policy. Always second guess the fly by night tree services around town. If I didn't, I might not have the beautiful oak gracing my front yard. I would highly recommend the services Wright provided
by Mudd , 01/22/2009
These folks did wonderful work on a large tree in my yard that had hollowed out and was falling to the ground in pieces. I would highly recommend them.