first time there, new doctor, all she talked about was her move to the area. NEVER asked about my health history, my current health, my desire to have more kids, any kids, etc. very disappointed. Office is pretty, but just didn't get the warm and fussy which is funny since they have signs promoting team work and customer service all over the place
Don't settle for impatient and rude doctors and staff- your business is more valuable than that by
Because going to the obgyn is such a personal experience, you expect a level of care and consideration from not only the doctors, but the office support staff, too.Every aspect of my appointment there was uncomfortable- between the shortness/impatience of the ladies in the office, waiting about 45 minutes for my appointment, and even the bedside manner of Dr. Bovo.At the end of the day, even just requesting my records to transfer to a different doctor was a big production. I will not return to this practice.
my experience by
I have had nothing but wonderful experiences with them. Yes, you may have to wait, but in my experience it has been because there was an emergency which called for my doctor or midwife to be spending that time with another patient. I have also been that patient who needed the extra time to be given due to problems with pregnancy -- I appreciate that they gave it!
Answer your phones by
Very little time is given to the patient and they NEVER answer their phones. they'll get in touch with you a day after you call.
This place has gone downhill! by
I don't know what happened to this place; it's overbooked and understaffed. You wait for 2 hours for your appointment and they can't spend 5 minutes with you!
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