I love this!!!!! by
Corbin :D -
i love this store but their prices are a little high and i get great service every one knows me their ive been going their for about 2 years now :D its a very nice place ;)
bad service by
I spent money in this store and regret it!!!Listen to the other comments about"rude and arrogant" staff at this store,they are not lying.I would rather go to Nevada for r/c car parts than shop there ever again!!!!!!
Novice Help by
I called this shop just to ask questions. I told the young man that I was not going to spend any money with him to day but need to pick his brain. He was pleasant to talk to and answered all my questions no matter how stupid they were. I'm just getting into the RC truck hobby and will defiantly go visit this store when I need parts and accessories for my new truck.
The Good, The Bad, and The Ugly by
The Good: this shop has everything in stock. If you're an impulse buyer (aren't we all?), it's a dream. If you are into cars, it's even better. All the guys here know everything about that. The only problem is, I'm not into cars (yet).The Bad: if you are into planes, they can't help a whole lot. A few of them fly, but the service is tight-lipped. And they'll tell you they can't offer much advice on flying. At least they are honest. The Ugly: While the guys here may not know much about flying, they pilot the profanities with expertise. Unless you enjoy explaining what those words mean to your 6-year-old, better bring the little ones elsewhere.
excellent selection by
marc and tessie -
I have to say this is the best hobby shop in town!###noone has a better selection of parts or anything you need hobby related that I have found so far!######the people there know what they are talking about and are straight forward, they will tell you their opinion on products and ideas you may have.###and anytime I needed help with something they were more than happy to do it for me or help me do it or show me how to do it!
Good Selection, Bad Service by
They have a good selection of just about everything which makes it a great place to shop. However unless you're a friend of the employees or into RC cars, expect to get ignored for awhile then a disgruntled attitude from the employees at having to help you.
Customer service by
I bought a servo from them and it did not work so i took it back to exchange it and they told me to bad, take it up with the maker, and one other thing if you are under 25 and drive a R/C car you might have a chance at some type of service but if not, you will get nothing in the way of service.
Horrible service by
My son went into West Valley Hobbies and was treated Horribly I went in the next day thinking they would treat a paying adult better WOW was I wrong they must not like money needless to say I took my business elsewhere. I did'nt get past ther horrible service to see how the rest of the store was I walked out.
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