Showed up and got the job done.. Thanks by
Shop Direct -
Two weeks ago we had a big storm. My heater stopped working on a Saturday afternoon and Walrath showed up and fixed it. Thanks Walrath
Don't hire them by
I had to go to court to force to pay for the damage they did to our home. We paid a premium for "preferred" customer service and when we needed them the most they failed to respond after no less than 5 phone calls. Water was dripping down into our kitchen ultimately resulting in about $6,000 in damages. I made the mistake of calling on a day when there was a major football game so they just flat out ignored my calls and I was forced to call a plumber and I called them the following day as well. They did not return any of my calls. Of course, they promised to pay for the damages but then renigged so I was forced to take them to court.I won my case in court because of the "preferred" customer status we paid for and yet were ignored after repeatedly calling them.
Best Of The Best by
Walrath was able to diagnose and fix a problem with our Furnace that 4 other companies had not been able to figure out much less solve. They were "on-time", courteous, and extremely skilled. They will be my heating and air company from this point forward.
Great Company!!! by
I have been using Walrath for many years and have never had a problem with any employees or the management, they are awesome!!If you need a knowledgeable, repectful and fair company give them a call.
7 yrs & counting by
Centennial Mom -
7 yrs ago we moved into our home & had no idea who to call. Checked with a friend & she'd used Walrath for years happily. So I called. They have serviced all of our heating & a/c units for this whole time. Never bizarre fees. Never problems every time. Actually rarely a problem. I've recommended them with confidence to friends. All the techs we've had have been very kind & professional. We have great respect for their service & confidence in their work. Walrath is one of the folks I use that is not a stressful call because I know they are honest & trustworthy...that peace of mind is worth it all to me.
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