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From bad to worse... by Lindser - 11/08/2008
Terrible.... I was in the market for a used Forester. The sales guys were incompotent and couldn't tell me any of the technical spec of the car. Only the sales pitch from the book. Pushy and generally worthless.

When closing the deal the sales guy didn't accept my first 2 times telling him no for the warranty. Then the dealership messed up the title... twice. I couldn't get plates for over 2 months. They then botched the warranty paperwork (after all that work to get me to buy it) and took several layer of management to admit the mistake. Even when they admitted it was their mistake the only apology was 'it's a big dealership and things like this happen'.
The car was only 4 years old with about 100k miles... Despite their repeated confirmation about the intense inspection process I had a CEL within 2 months of buying the car. Low compression in cylinder 1 that required close to 3k in repairs to machine the heads, replace the valves and a complete engine tear down.

Disappointing Service by Steven M - 09/30/2008
When we purchased our vehicle they sold us a warranty. Now that we traded it in we called to get our money back for it since it was never used and the car was still under manuf. warranty. The Finance Manager Jeff has been giving us the run around and don't call back. Also very rude over the phone and we will never purchase from there again.