over all care by
Lee Hunt -
My husband and I visited the care facility in Winco shopping Center. From the receptionist to the discharge desk our service was the best. Everyone was friendly efficient and professional. We were very impressed and would give the office and staff five stars. Thank you
Toying on their patients emotions by
Frazzled Mom! -
My son hurt his arm. I thought he dislocated or worse, broke it! We went to Valley Immediate Care on Delta Waters. The initial nurse came in and took his vitals and we waited. & Waited... & Waited... We sat in their room for over an hour while they checked our insurance. They wouldnt go any further with assisting in my sons well being until I agreed to pay for the visit. I told the nurse what ever its going to take to help my son get better! As we waited AGAIN for the Doctor to come give his assessment, I called my husband about the nurses demand for payment of the visit. He assured me we are covered! & told me, " Dont Pay NOTHING!" I went back to the nurse and acknowledged our coverage with our Insurance and asked she said there was a procedure she had to follow. By this time Im very disturbed! My son is in pain and they dont want to help because they cant verify my coverage!!! This broad was playing with my emotions knowing my son's well being is the TOP PRIORITY! She tells me, its okay we'll just bill the insurance and whatever they dont cover we will bill you. Could that have been the answer a couple hours ago?!!! What is our country coming to? All this BS about insurance coverage. People go to a hospital for HELP! HELP YOUR PATIENTS!!!
Friendly and efficient by
The best immediate-care I have ever received. I came here when a wound on my thumb became sore and inflamed. What could have ruined one of my last days of vacation became nothing more than a minor annoyance thanks to the efficiency of the staff.
Valley Immediate by
Outstanding Care! I came here when I was feeling very ill and I was so thankful for their convenient hours and accommodating staff. -VR
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