The UPS Store

Write a Review925-356-0405

OPEN NOW - Closes at 6:30pm

This is the most disorganized place- there is new staff every week (that appears not to be trained). I had a package lost and a slip in my mailbox saying it arrived. When this happened the owner seemed to think it was no big deal, I waited a week and then asked him again- he seemed puzzled (perhaps it was no big deal to him!) and then said it would take him a lot of time and expressed irritation towards me. The owner seems very confused most of the time and doesn't really care.

Many times I went in there, I would see a customer yelling- where is my package! So, I know I was not alone.

The owner would never take responsibility and passed it off to staff that had alread left (they never last more than 2-3 weeks).

Proceed with caution! I hope they are improving.

This is just my experience and yours could be great