Two plumbing companies, one job - check the gas line and turn the gas back on at our rental property, where there was a fire. Company A charges $49.95 to come out and assess the situation. They say it'll take 3 days and cost $1500 to get the gas back on. Umbrella Plumbing assesses the situation over the phone and estimates it'll cost $181 to get the gas back on. They come today, find no problems with the gas line, and get the gas back on. They charge $181. That's MORE THAN 8 TIMES LESS than the other guys quoted me. GO UMBRELLA PLUMBING! They were awesome. http://www.umbrellaplumbing.com/areas/ The other guys? Not so much.
Prompt and excellent customer service by
Our water heater sprung a leak late on a Tuesday. I called Umbrella to have someone come take a look. Marcus called back promptly and informed me that he was in the middle of another install and would get to my house as quickly as possible. He was over within 2-3 hours, looked over the situation and made sure we were ok for the night. He showed up first thing the next day and earlier than expected (much appreciated) with a new water heater and had it installed in a little over an hour. In short, the communication and speed of completion of the job were outstanding. An easy five stars!
Great Service by
thaks for all you have done for my grandmother she is very greatful
I could not believe how fast they were to respond to my emegency. Great people there at Umbrella Plumbing
Will use again by
Great great company, really took good care of us and they were always thinking about what would be best for me and my family
Marcus was great by
I had frozen pipes and Marcus came out right away and got me back up and running. I will always use Umbrella Plumbing thanks
Can't get any better than Umbrella Plumbing by
This is an outstanding company, from their phone/dispatcher Kristin to Marcus their master plumber. They are clean cut,well dressed, professional, and most of all timely They arrived and used boot covers as to not track dirt in my house. Marcus came and worked into the dark hours to fix our sewer issue. Won't use anyone else! From the simple problem like getting rid of tree roots in our pipes to a broken sewer pipe. They do it ALL and do a great job! Five stars all the way!
Good company by
I used this company recently and had a good experience. They were on time and did the job well. I don't have anything major to say other than they got the job done
Do not use this company. We have used Umbrella Plumbing in the past without any problems. However, the last time they were at my home, their workers broke my front door. After 10 phone calls and 4 emails, they still have not reimbursed me for the repairs. There were multiple excuses as to why they didn't reimburse me: "we didn't receive the invoice"; "we've had a changeover in staff"; "the check was placed in the mail"; "we were robbed". After 2 months of trying to work with them, I filed a complaint with the Better Business Bureau and they STILL have not reimbursed me. DO NOT work with this company....they will not honor their word.
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