I'll be back! by
Rhonda S -
My husband and I needed a (cheap) bed or futon to sleep on when we brought our son back to his new apt by MSU. So many choices. We couldn't make up our mind, we decided on a huge oversized chair with an ottoman...it was so inexpensive and glorious....we found several other items like a end table that was big enuff to use as a dining table for our son. (They also offered delivery for a nominal charge) Very happy and impressed....So many choices. Such amazing prices!
Lacking in "bedside manner" by
Dealt with the owner. He did only what he had to do to get the deal done. Paid rock bottom for furniture brought in, and would not budge on price for furniture purchased. When I pointed out a dysfunctional latch just minutes after the money was tendered, the comment was "looks like you got yourself a project there." Although I have no ethical complaint, don't expect too much from dealing with this business. Best I can tell, just simple lack of people skills are to blame. The concept of buying good will with customers is just non-existent. I was made to feel as though I was taking money from his pocket with each interaction. It is what it is, no-frills, no-dicker, cold commerce with a take it our leave it attitude. My wife and I left with a bad taste. Not likely to go back.
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