PHOTOS AND VIDEOS (4)
by Bill , 12/02/2015
No Stars, DVR / Ransom! Byron said "Your DVR is way out of warranty". He was adamant that my DVR had only a one year warranty and also that the company would not accept it back unless it was with the original box and packaging. Digital Watch Dog says UNTRUE; the unit has a 5 year warranty and they don't care what box its returned in and that I am only liable for shipping it to them.Byron is now holding my DVR and will not return to me unless I pay a $100.00 service call. I only requested the service call because he told me it was out of warranty. He is quick to service you when you pay him $2411.64 for a 8 channel system with only 4 cameras. He also brought out a DVR that did not work and wanted to sell me that and I would have purchased that if it had worked for $175.00. Now I wonder if I have faulty wiring since neither DVR was working. He took my DVR with him to check it out and says he threw it in the trash. All of this is Byron's work and he should have stood behind it. Don't call this guy move on and save yourself.
Move on and save yourself!
by Mike , 10/29/2013
Bryon is NOT the owner for you! I would strongly keep away from Tri-Tech! Watch out for the contract, this guy will burn you! Better luck buying and having your monthly service going with an honest company! He even changed all of our passwords and will not change them back on OUR OWNED EQUIPMENT!
Home, Business and Retail Store
by debfm , 05/16/2011
Bryon at Tritech provides our security system at our home, automotive collision business, and our retail store. We really appreciate that Bryon and the guys have such a deep knowledge of the security business. This knowledge goes well beyond the installation and servicine of alarm systems. The times that the alarm has been activated the response time was amazing - this has happened in our in town businesses, our rural home and our daughter's home in Denver. We are hoping that our retail store in Denver does not ever have an issue but it is great to know that if we do its covered as well. Great job guys --
Gets the job done
by Susan , 04/17/2009
I have worked with alarm companies for about 30 yrs as a police officer,